Orders ship out within 1-3 business days after being placed. Once an order is shipped out, you will receive a shipping confirmation email along with tracking information. Please note that orders ship out on weekdays only. If you’re concerned about shipping lead times, please email us before placing your order.
Please be sure the address entered at checkout is correct before placing your order. If there is an error, please contact us immediately to update the address.
Once an order has shipped out, it is in the care of the shipping carrier and Tunitas is not liable for any errors made by these services. Any claims of lost, stolen or damaged packages should be directed to the shipping company. But we can help provide any information to support your claim.
International orders will ship via USPS or UPS. Orders under 1.4lbs will ship for a flat $20 rate. Any order above 1.4lbs will ship for a flat $30 rate.
Please note that international orders are often subjected to duties and taxes by the importing country and it is the customer’s responsibility to pay these fees. To learn more about your country’s taxation rates, contact your local customs office.
Please note that the Basket Bag 139 and Basket Pack are Made to Order only and require a 7-14 business day lead time after order is placed. Once the bag is ready to ship, you’ll receive a shipping confirmation email.
We offer free pickup from our studio space in the Mission District in San Francisco. At checkout simply select “Local Pickup”.
Once your order is ready, you’ll be contacted via email and we will schedule out a time that will work for both of us to have you come by and collect your order. Please be sure to use an email that you can be contacted at and to check your spam folder after a couple of days if you do not hear from us.
**Please note local pickup is for those who can physically pick it up from our studio space. Please do not choose those options at checkout if you do not qualify. Your order will be delayed and or cancelled until a payment is received for shipment.**
Bags facing normal wear and tear, or any other damage from use, we’ll gladly repair for a small fee. We’d rather see our bags get new life rather than tossing it into landfills.
Want to stock Tunitas bags at your shop? Contact us about becoming one of our stockists!
At this time we do not offer any custom bags as we are choosing to focus on production bags only.
You can find all our Stockists here.
While Cordura is a highly water resistant fabric, the X10 Cotton Xpac is waterproof. But that does not mean the bag itself will be waterproof. For a bag to be 100% waterproof, the seams must be taped or welded as water can seep in through there.
Unfortunately the seams on our bags are not taped or welded. Our bags will be highly water resistant. Though if you worry about water damaging sensitive items, we suggest putting those items in a dry bag or even a ziploc for smaller items.